Thank you for your feedback. Thank you very much for having chosen our hotel as your holiday destination. We would like to extend our most sincere apologies for any possible inconvenience you might have in your stay. Every point expressed has been considered as an area of improvement and corrective measures are already in action to fix these issues.
We deeply regret that your stay with us was not fully satisfactory because our main goal is to please every guest as much as we can. We will hope to have another opportunity to serve you in a near future on your next trip to this beautiful place. If we can something for you, please do not hesitate to contact us. We visited the Bavaro Princess for 4 nights. The resort is very large. Be sure to bring your resort map with you! We stayed in a Bungalow Suite in building The room was very nice and clean.
Housekeeping did a good job each day. The reason I gave the resort only three stars was the quality of the food. The food was terrible to average depending on the restaurants.
The buffets were not good, the Chinese restaurant was not good. The hibachi restaurant was good, and the chef was very entertaining. We waited more than an hour to get a seat.
We also visited the Italian restaurant and I had a simple bowl of pasta with pomodoro sauce - not bad. Despite two decent meals, I have never consumed so much Pepto Bismol in my life on this trip.
